Vape Craze values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Vape Craze, referred to as “we”, “us”, or “our”, collects, uses, stores, and protects your information when you visit or interact with vapecraze.pk.

If you have any questions or concerns regarding this policy or how your data is handled, you may contact us at contact@vapecraze.pk.

1. Scope of This Privacy Policy

This Privacy Policy applies when you:

  • Visit or browse vapecraze.pk
  • Make a purchase or create an account
  • Contact us for support or inquiries
  • Participate in promotions, marketing activities, or events

References to “Website” mean vapecraze.pk, and “Services” refer to the Website and any related offerings, including sales, customer support, and marketing activities.

If you do not agree with any part of this Privacy Policy, please discontinue use of our Services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when interacting with Vape Craze. This may include:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Account login details
  • Payment-related information
  • Communication preferences

You are responsible for ensuring that the information you provide is accurate and up to date.

Information Collected Automatically

When you visit our Website, certain information is collected automatically for security, analytics, and operational purposes. This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Language preferences
  • Pages visited and time spent on the Website
  • Referring URLs

This information does not directly identify you but helps us improve Website performance and user experience.

Location and Device Data

We may collect approximate location data based on IP address and basic device information. You can disable location access through your device settings, although some features of the Website may be limited as a result.

3. How We Use Your Information

We process your information for legitimate business purposes, legal compliance, and service fulfillment. This includes:

  • Creating and managing user accounts
  • Processing and delivering orders
  • Communicating order updates and service messages
  • Providing customer support
  • Improving Website functionality and security
  • Sending marketing and promotional communications with your consent
  • Preventing fraud and unauthorized activity
  • Complying with legal and regulatory obligations

You may opt out of marketing communications at any time.

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only when necessary and under the following circumstances:

  • With your consent
  • To comply with legal requirements
  • To fulfill orders and services
  • To protect our rights, users, or Website

Third Party Service Providers

We may share information with trusted third parties who assist us in operating our business, such as:

  • Payment processing services
  • Order fulfillment and logistics providers
  • Website hosting and cloud services
  • Analytics and marketing tools

These third parties are contractually obligated to protect your information and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

When data is no longer required, it is securely deleted or anonymized. In certain cases, information may be stored securely in backup systems until deletion is technically possible.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

While we take reasonable steps to safeguard your data, no online transmission or storage system can be guaranteed to be fully secure. You use our Website and Services at your own risk.

7. Information From Minors

Vape Craze does not knowingly collect personal information from individuals under the age of 18. By using our Website, you confirm that you are at least 18 years old.

If we discover that data from a minor has been collected, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.

8. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data where legally permissible
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at contact@vapecraze.pk.

Account related changes can also be made by logging into your account settings where applicable.

9. Cookies and Do Not Track Signals

Our Website may use cookies and similar technologies to enhance user experience and analyze traffic.

Currently, we do not respond to browser Do Not Track signals due to the absence of a standardized industry framework. If this changes, we will update this policy accordingly.

10. International and Regional Privacy Rights

Users from certain regions may have additional rights under applicable data protection laws. Requests related to such rights will be handled in accordance with relevant legal requirements.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised date.

Continued use of the Website after changes are posted indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: contact@vapecraze.pk
Website: vapecraze.pk

1. Overview

This website is operated by Vape Craze. Throughout the site, the terms “we”, “us”, and “our” refer to Vape Craze. By accessing or using vapecraze.pk, including browsing or purchasing products, you agree to be bound by these Terms of Service, along with any policies or notices referenced here.

These Terms apply to all users of the website, including visitors, customers, vendors, merchants, and contributors of content. Please read them carefully before using our services. If you do not agree to all terms and conditions stated here, you must not access the website or use any of our services.

We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility and Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age.

To comply with legal requirements, Vape Craze may request valid proof of age before processing an order. Acceptable identification includes:

  • NADRA issued CNIC
  • Valid Pakistani driving license
  • Pakistani or international passport

Student ID cards are not accepted.

Use of fake or invalid identification to purchase restricted products is unlawful and may be reported to relevant authorities. If requested identification is not provided within three days, the order may be automatically cancelled.

You agree not to use our products or services for any illegal or unauthorized purpose, nor to violate any applicable laws of Pakistan.

3. Products and Availability

Certain products may be available exclusively through the website and may be offered in limited quantities. Product descriptions, pricing, and availability are subject to change without prior notice.

We make every effort to display product images and details accurately. However, actual colors or appearances may vary due to screen settings or manufacturing updates.

Vape Craze reserves the right to limit sales by customer, region, or order quantity, and to discontinue any product at any time.

4. Payments and Order Processing

To ensure smooth order handling, orders with a total value above PKR 10,000 require a 20 percent advance payment via bank transfer. This advance allows us to reserve and prepare your items for dispatch.

Orders below PKR 10,000 do not require advance payment. Once any required advance is received, the order will be confirmed and processed.

Failure to complete payment requirements may result in order cancellation.

5. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Section headings are included for convenience only and do not affect the interpretation of these Terms.

Information on this website is provided for general reference purposes. We do not guarantee that all content is accurate, complete, or current at all times. Any reliance on such information is at your own risk.

6. Changes to Services and Pricing

Prices for products may change without notice. Vape Craze may modify, suspend, or discontinue any part of the website or services at any time.

We are not liable for any modification, price change, suspension, or discontinuation of services.

7. User Comments and Submissions

Any feedback, suggestions, ideas, or other materials submitted to Vape Craze may be used by us without restriction. We are not obligated to keep submissions confidential, provide compensation, or respond to them.

You agree that your submissions will not violate the rights of any third party and will not contain unlawful, abusive, misleading, or malicious content. You are solely responsible for the accuracy and legality of any content you submit.

8. Personal Information

Submission of personal information through the website is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described therein.

9. Errors and Inaccuracies

Occasionally, the website may contain errors related to product descriptions, pricing, promotions, shipping charges, or availability. Vape Craze reserves the right to correct such errors and to cancel or update orders if necessary, even after an order has been submitted.

10. Prohibited Uses

You are prohibited from using the website or its content for any unlawful purpose, including but not limited to:

  • Violating any applicable laws or regulations
  • Infringing intellectual property rights
  • Submitting false or misleading information
  • Uploading viruses or malicious code
  • Harassing, abusing, or discriminating against others
  • Collecting or misusing personal information

Violation of these rules may result in termination of access to our services.

11. Disclaimer of Warranties and Limitation of Liability

All services and products are provided on an “as is” and “as available” basis. Vape Craze does not guarantee uninterrupted, secure, or error-free service.

You agree that use of the website and products is at your own risk. Vape Craze shall not be liable for any direct or indirect damages arising from use of our services or products.

12. Indemnification

You agree to indemnify and hold harmless Vape Craze, its affiliates, partners, employees, and service providers from any claim or demand arising out of your breach of these Terms or violation of applicable laws or third party rights.

13. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

14. Termination

These Terms remain effective unless terminated by either you or Vape Craze. We may terminate or suspend access to our services at any time if you fail to comply with these Terms.

Obligations incurred prior to termination shall survive termination.

15. Entire Agreement

These Terms of Service, together with any policies posted on the website, constitute the entire agreement between you and Vape Craze and supersede any prior agreements or communications.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

17. Changes to Terms

Vape Craze reserves the right to update or revise these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website signifies acceptance of any changes.

18. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:

Email: contact@vapecraze.pk
Website: vapecraze.pk